Privacy Policy

Last Updated: October 27, 2026

At Meezan Dental Supply, we value your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, purchase dental products, or contact us for wholesale and retail inquiries.

By using our website, you acknowledge the data practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Personal Information: Name, email address, phone number, and contact details.
Order Information: Products purchased, order history, billing details, and shipping address.
Payment Information: Payment-related details processed through our available payment service providers.
Website Information: IP address, browser type, device information, and website activity.
Wholesale Inquiries: Business details, product requirements, and bulk order information provided by customers.

We collect information necessary to process orders, provide customer support, and improve our services.

2. How We Use Your Information

We may use your information to:

Process and fulfill wholesale and retail orders.
Arrange shipping and delivery across Pakistan.
Communicate order confirmations and delivery updates.
Respond to customer inquiries and provide assistance.
Improve our website, products, and shopping experience.
Send promotional offers and product updates where permitted.
Prevent fraudulent transactions and maintain website security.
Meet applicable legal and business obligations.

3. Payment Information & Security

We use Shopify and supported payment methods to facilitate customer purchases.

When you make a payment, relevant transaction information may be processed by the payment service provider according to its security practices and privacy policies.

We take reasonable measures to protect customer information against unauthorized access, misuse, or disclosure. However, no online transmission or storage system can be guaranteed completely secure.

4. Sharing Your Information

We do not sell customer contact lists or personal information to third parties for their independent marketing purposes.

We may share necessary information with trusted service providers, including:

Shopify: For website hosting, checkout, and order management.
Courier & Delivery Partners: To deliver customer orders.
Payment Service Providers: To process and verify transactions.
Analytics & Advertising Partners: Where applicable, to measure website performance and improve marketing.
Legal Authorities: When disclosure is required by applicable law.

Our service providers may process information according to their respective privacy policies and contractual obligations.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

Maintain shopping cart functionality.
Remember website preferences.
Understand website traffic and performance.
Improve product recommendations and marketing.
Support website security and functionality.

Where required, we request consent before using non-essential cookies. You may also manage cookies through your browser settings or any privacy controls available on our website.

6. Marketing Communications

With your permission or where otherwise permitted by law, we may contact you through email, SMS, or WhatsApp regarding:

New dental products and equipment.
Special offers and promotions.
Wholesale deals and bulk purchasing opportunities.
Important store announcements.

You can request to stop receiving promotional communications at any time by contacting us or using an unsubscribe option where available. Order-related communications may still be sent when necessary.

7. Data Retention

We retain customer information only for as long as reasonably necessary to process orders, provide support, maintain business records, resolve disputes, and meet applicable legal obligations.

When information is no longer required, we take appropriate steps to delete or securely manage it.

8. Your Privacy Rights

Depending on applicable law, you may have the right to:

Request access to personal information we hold about you.
Ask us to correct inaccurate information.
Request deletion of eligible personal information.
Withdraw consent for certain data processing activities.
Opt out of promotional communications.

To submit a privacy-related request, contact us using the details below. Some information may need to be retained for legal, security, or legitimate business purposes.

9. Third-Party Services & Links

Our website may contain links to third-party websites, payment services, or social media platforms.

These services operate under their own privacy policies. We recommend reviewing their policies before providing personal information.

Our online store is powered by Shopify. You can learn more about Shopify's handling of consumer personal information at:

https://www.shopify.com/legal/privacy/consumers

10. International Data Processing

Some of our technology and service providers may process or store customer information outside Pakistan.

Where applicable, we take reasonable steps to ensure information is handled in accordance with relevant data protection requirements.

11. Children's Privacy

Our website is intended for individuals who are legally permitted to make purchases or who have the permission of a parent or legal guardian.

We do not knowingly collect personal information from children in violation of applicable law.

12. Changes to This Privacy Policy

Meezan Dental Supply may update this Privacy Policy to reflect changes in our business operations, website services, technology, or legal requirements.

Any updates will be published on this page with a revised effective date.

We encourage customers to review this policy periodically.